86ab's Privacy Policy
Your personal information matters greatly to us. In this policy, we clearly explain how your information is collected, used, and kept secure.
This privacy policy applies to the 86ab platform and explains how we handle the personal information of our users. When you use the 86ab website, create an account, play games, or manage transactions, you agree to the terms of this policy. We ask that you read this policy carefully, as it provides detailed information about your rights and our responsibilities.
1. Information Collection
We collect information from you in various ways. This information is used to improve service quality, ensure security, and enhance your experience.
1.1 Information You Provide Directly
When you create an account or use our services at 86ab, we may collect the following information:
- Full name and date of birth (for age verification — minimum age 21)
- Email address and mobile number
- Preferred username and password
- National ID card or passport details (for KYC verification)
- Payment information (bKash, Nagad, Rocket, or bank account number)
- Contact address
1.2 Automatically Collected Information
When you visit our platform, our system automatically collects certain technical information, including:
- IP address and device type
- Browser type and version
- Operating system information
- Session duration and pages visited
- Information from cookies and similar tracking technologies
2. Purpose of Information Use
Information collected by 86ab is used for specific and legitimate purposes. We never use your information for unnecessary or unauthorised reasons.
Account Management
We use your identification information to create, verify, and manage your account. This helps ensure the security of your account.
Financial Transactions
Payment information is used to process deposits and withdrawals and to prevent financial fraud.
Customer Support
Your contact information is used to provide our 24/7 live chat and email support.
Safety & Security
Information is used to prevent unauthorised access, fraud, and abuse, and to maintain the overall security of the platform.
We also use your information to: improve our services and develop new features; enforce responsible gaming policies; meet applicable legal and regulatory obligations; and resolve technical issues.
3. Information Protection & Security
86ab gives the highest priority to the security of your personal information. We apply industry-standard security measures that protect your information from unauthorised access, disclosure, alteration, or destruction.
- SSL Encryption: All data transmitted on our platform is encrypted using SSL/TLS technology.
- Secure Servers: Your information is stored on secure servers equipped with modern firewalls and intrusion detection systems.
- Access Controls: Only authorised personnel can access your information, and only for specific purposes.
- Regular Security Reviews: Our security team regularly conducts vulnerability assessments and penetration testing.
- Data Minimisation: We collect only the information that is truly necessary to provide our services.
4. Sharing Information with Third Parties
86ab does not sell or rent your personal information to third parties. However, in certain circumstances we may share information with the following parties:
4.1 Payment Processors
To process deposit and withdrawal transactions, we share your payment information with trusted payment processors. These include bKash, Nagad, Rocket, and major banks in Bangladesh. These partners operate under their own privacy policies.
4.2 Legal Obligations
We may disclose necessary information in response to a court order, a request from law enforcement authorities, or any other legal obligation.
4.3 Technology Service Providers
Limited information may be shared with selected technology partners to operate the technical services of our platform (such as server hosting, analytics, and fraud detection). These partners are bound by strict confidentiality agreements and may not use your information for any other purpose.
5. Cookie Policy
Our website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help our platform remember your preferences and improve your experience.
Types of Cookies We Use
- Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions.
- Functionality Cookies: Remember your language preferences and interface settings.
- Analytics Cookies: Help us understand which parts of our platform are used most.
- Security Cookies: Used to detect fraudulent activity and keep your account secure.
You can control or disable cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.
6. Information Retention Period
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
- Account Information: For as long as your account is active, and for a specified period after account closure as required by applicable law.
- Transaction Records: For a specified period to meet legal requirements under financial regulations.
- Communication Records: For as long as necessary to improve support quality and resolve disputes.
- Technical Logs: Retained for a limited period for the purpose of security reviews.
Once the need to retain information has passed, we securely delete or anonymise it.
7. Your Rights
As a user of 86ab, you have the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction
You have the right to request correction of any inaccuracies in your information.
Right to Deletion
In certain circumstances you have the right to request deletion of your information, though legal obligations may apply.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes.
To exercise these rights, please contact our support team. We will endeavour to respond to your request in a timely manner in accordance with applicable law.
8. Protection of Minors
86ab's services are intended only for persons aged 21 or over. We do not knowingly collect information from anyone under the age of 21. We apply an age verification process at the time of account registration.
If we become aware that a person has created an account by providing false information about their age, we will immediately close that account and delete the associated information.
9. International Data Transfers
Due to the technical infrastructure requirements of our platform, your information may in some cases be processed outside Bangladesh. In such cases we ensure that:
- The relevant third party provides adequate data protection.
- Your information is protected through data transfer agreements.
- Internationally recognised security standards are followed.
10. Changes to the Policy
We may update this privacy policy from time to time. When changes are made, we take the following steps:
- The date and content of changes will be clearly stated on this page.
- For significant changes, registered users will be notified by email.
- Continued use of the platform after changes have been made will be considered acceptance of the new policy.
We therefore recommend that you visit this page regularly and stay informed about the latest privacy policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We are ready to assist you in both Bengali and English.
Live Chat
Send us a message on our live chat for 24/7 support.
Email Support
Our team is always ready to respond to your privacy-related requests. Visit our FAQ page for answers to more common questions.